I recently had my 2010 Cadillac SRX-4 in for what I thought was a transmission issue. I chose this shop on reviews left by other satisfied customers. I have to say I was not disappointed. They were able to get me in within the week and provided exceptional service. Jeff took the time he needed to diagnose and fix the real problem (driveshaft, not transmission) and completed the repair in a timely fashion. I couldn't be happier with my experience.