Posted on 11/15/2017
In honor of Veterans Day, Moran Family of Brands would like to salute the 15 franchise owners in our system who served in the military. We are also proud to announce Entrepreneur Magazine ranked Mr. Transmission/Milex Complete Auto Care as one of the top franchises for veterans. The magazine based its ranking on each company’s veteran incentive, support by the company in the franchise-buying process, and the company’s ranking in the 2017 Franchise 500, the magazine’s yearly assessment on the health and growth potential of the country’s best franchises (Mr. Transmission/Milex Complete Auto Care ranked #474). George Kok is an example of a Moran franchise owner who has successfully transitioned from military service to civilian life. Kok purchased a Mr. Transmission/Milex auto repair store in ... read more
Posted on 11/9/2017
In order to earn a customer service award, you have to do more than deliver exactly what the customer needs, when they need it. You must go above and beyond the norm to offer an experience unlike any other for each person that enters the store. That’s why this month, we’re highlighting Chris Robinson, owner of the Mr. Transmission/Milex Complete Auto Care in Sycamore, IL. Earlier this year, his location was ranked as the best automotive shop in his area by the Northern Star student newspaper of Northern Illinois University. Chris started his career doing vehicle repairs in automotive dealerships after he graduated high school. He gained experience with several dealerships and out-of-market shops, and also worked at the Chicago branch of AAA. He said this early experience helped him gain an understanding of what would improve the cus ... read more